NCT9-1-1

The North Central Texas Emergency Communications District (NCT9-1-1) is responsible for 40 plus Emergency Communication Centers (ECCs) in 13 counties and five municipalities surrounding the Dallas/Fort Worth Metroplex.
GeoData Team
- Private switch ALI
- Emergency notification database services
- Call statistic reporting
- Self-provisioned 9-1-1 ALI database management
GIS Team
- Regional GIS coordination in partnership with 9-1-1 addressing authorities
- Quality control of all authoritative GIS data
- Data aggregation and conversion services
- Regional geospatial emergency call-routing solution provider
- 9-1-1 dispatch mapping provider
- Robotic services
NCT9-1-1 PROVIDES
Technology Team
- Research and development of industry technology
- System installation and maintenance
- 24/7 helpdesk assistance
- Network technology deployment and monitoring
Operations Team
- Public education
- 9-1-1 telecomunicator training
- ECC compliance
- Regional Critical Incident Stress Management Taskforce (CISM)
- Pre-employment assessments
NCT9-1-1 does not assign 9-1-1 addresses. If you need to have a 9-1-1 address assigned or verified, please contact the city the address is located or your county Appraisal District if the address is in the unincorporated areas of the county you live in.
OUR CORE VALUES

Heart
- * Commitment
- * Collaboration
- * Advocacy
Attitude
- * Perseverance
- * Servant Leadership
- * Integrity
Courage
- * Initiative
- * Public Service
- * Innovation
RECENT NEWS

Spring Break Safety Tips
Written By: Destanie Ontiveros, NCT9-1-1 Communications Coordinator
It’s Spring Break time here in Texas! Spring break is a wonderful opportunity to...
Highlighting Women in the 9-1-1 Industry within Texas
Written By Destanie Ontiveros, NCT9-1-1 Communications Coordinator
Happy Women’s History Month! In 1980, then-President Jimmy Carter declared March second-eighth as...
Health and Wellness apps - What they mean to 9-1-1
Written By: Destanie Ontiveros, NCT9-1-1 Communications Coordinator
As we continue to recover from a world pandemic, it has become apparent of...