NCT9-1-1
The North Central Texas Emergency Communications District (NCT9-1-1) is responsible for
43 Public Safety Answering Points (PSAPs) in 13 counties surrounding the Dallas/Fort Worth Metroplex.
Our core values enable us to revolutionize the delivery of 9-1-1 services.
Data Team
- Private switch ALI
- Emergency notification database services
- Call statistic reporting
- Self-provisioned 9-1-1 ALI database management
GIS Team
- Regional GIS coordination in partnership with 9-1-1 addressing authorities
- Quality control of all authoritative GIS data
- Data aggregation and conversion services
- Regional geospatial emergency call-routing solution provider
- 9-1-1 dispatch mapping provider
- Robotic services
NCT9-1-1 PROVIDES
Technology Team
- Research and development of industry technology
- System installation and maintenance
- 24/7 helpdesk assistance
- Network technology deployment and monitoring
Operations Team
- Public education
- Telecomunicator training
- PSAP compliance
- Regional Telecommunicators Emergency Response Task Force (TERT)
- Pre-employment assessments
OUR CORE VALUES
Heart
- * Collaboration
- * Advocacy
- * Committment
Attitude
- * Perserverance
- * Ethics
- * Golden Rule
Courage
- * Initiative
- * Public Service
- * Innovation
RECENT NEWS
What's the Difference Between 911 and Your Police Department’s 10-Digit Non-Emergency Number?
There are two ways you can contact your police department or sheriff’s office: by dialing 9-1-1 and by dialing the...
What You Need to Know about the 9-1-1 SAVES Act
The 9-1-1 Supporting Accurate Views of Emergency Services Act, or H.B. 1629, was introduced into the House of Representatives...
4 NG9-1-1 Lessons Learned for Introducing New Technology into Your PSAP
At the North Central Texas Emergency Communications District, we pride ourselves on our commitment to innovation, but we aren’t just...
