NCT9-1-1

NCT911

The North Central Texas Emergency Communications District (NCT9-1-1) is responsible for
43 Public Safety Answering Points (PSAPs) in 13 counties surrounding the Dallas/Fort Worth Metroplex.
Our core values enable us to revolutionize the delivery of 9-1-1 services.

Data Team

  • Private switch ALI
  • Emergency notification database services
  • Call statistic reporting
  • Self-provisioned 9-1-1 ALI database management

GIS Team

  • Regional GIS coordination in partnership with 9-1-1 addressing authorities
  • Quality control of all authoritative GIS data
  • Data aggregation and conversion services
  • Regional geospatial emergency call-routing solution provider
  • 9-1-1 dispatch mapping provider
  • Robotic services

NCT9-1-1 PROVIDES

Technology Team

  • Research and development of industry technology
  • System installation and maintenance
  • 24/7 helpdesk assistance
  • Network technology deployment and monitoring

Operations Team

  • Public education
  • Telecomunicator training
  • PSAP compliance
  • Regional Telecommunicators Emergency Response Task Force (TERT)
  • Pre-employment assessments

OUR CORE VALUES

NCT911

Heart Heart

  • *   Collaboration
  • *   Advocacy
  • *   Commitment

Hands Attitude

  • *   Perseverance
  • *   Ethics
  • *   Golden Rule

Hands Courage

  • *   Initiative
  • *   Public Service
  • *   Innovation
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COUNTIES
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MILLION SERVED
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PSAPs
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MUNICIPALITIES

RECENT NEWS

NCT911