Register for the TERT Basic Awareness Course!

December 11, 2018
8 AM to 5 PM

This training course is designed to train experienced 9-1-1 telecommunicators in one public safety service answering point (PSAP) to assist another temporary, alternate, or permanent PSAP when assistance is needed.


  • Minimum of two years as a telecommunicator
  • Basic Telecommunicator Certification course
  • NCIC/TCIC Full Access Operator
  • NIMS ICS 100200 and 700
  • IS-144

Suggested Courses:

  • CISM Group and Peer Training
  • Intermediate Spanish for Telecommunicators
  • Crisis Communications course
  • NIMS ICS 300 and 400

If you have any questions, please contact Jason Smith at