Learn 9-1-1 The 9-1-1 Virtual Simulator
A New Way to Learn 9-1-1

Learn 9-1-1 is the best way to test your students on their 9-1-1 calling and texting abilities. By connecting two devices with the Learn 9-1-1 application, 9-1-1 public educators can simulate an actual 9-1-1 call or text-to-9-1-1 session.

For questions, contact 911OpsTeam@NCT911.org


How does it work?

Step One: Download the Learn 9-1-1 app from Google Play or the App Store. 

Step Two: Request a public education profile with the form on the right. This profile allows you to track your public education events and create a unique experience through the Learn 9-1-1 app. 

Step Three: After logging into your public education profile, create a new event. You can create as many public education events as you like, which allows you to track the number of simulated calls you make, customize how the Learn 9-1-1 app appears to your students, and more.  

  • Using the Learn 9-1-1 app as a 9-1-1 simulator requires two cellular devices: one to act as the 9-1-1 simulator, which has the Learn 9-1-1 App downloaded, and one to connect to the app and act as the “call taker” phone during the simulation. When creating your event, you must include the phone number for this second device.   
  • You can also include additional information, such as an event description (which will appear to the app user), event name, public educator email, and emergency files. Emergency files can be used to upload content such as a video, word document, or graphic that details an emergency scenario. 

Step Four: After creating your event, copy down the event pin. Open the Learn 9-1-1 app on your device and enter the pin. 

Step Five: You can now simulate a 9-1-1 call with the Learn 9-1-1 application. When opening the app, select whether you wish to simulate a 9-1-1 call or a text-to-9-1-1 session, and then have your student practice making a 9-1-1 call.  

When your student simulates dialing 9-1-1, the Learn 9-1-1 app will call or text the phone number you included for that event. Yourself or another public educator can answer this call or text and simulate a 9-1-1 call with a live conversation. 

Request a Public Education Profile