Work for 9-1-1
We hire our employees from a wide range of technical and professional backgrounds. We are often looking for specialists in network technology, computer systems and GIS as well as public servants with experience in 9-1-1 call taking and dispatching, public administration, project management, and other fields.
For open positions and job descriptions, follow this link.
We’re hiring! We have a position open for a 9-1-1 Training Coordinator.
The 9-1-1 Training Coordinator coordinates, trains and prepares basic Public Safety recruits to become state licensed Telecommunicators and supports tenured Telecommunicators through continuing education training, mandates and certifications. This is accomplished by teaching Public Safety related courses, identifying and recruiting potential instructors, developing course content, writing performance appraisals for students and conducting health and wellness training. Other duties include instructing in-service training, facilitating group discussions, practical application and developing class and training schedules. Other duties include assisting personnel for the operations team, public education, training and technical team members.
Our program offers paid internships with flexible work schedules for 20 -39 hours per week. Our interns come from a variety of studies including Telecommunications, GIS, Computer Science and Public Administration.
For more information, see our Internships page.
Our mission statement is “Saving Lives and Making a Difference”. We strive everyday to meet the expectations of our region’s citizens in providing the best 9-1-1 services available by following our three core values: Courage, Heart, & Attitude.
The work at NCT9-1-1 is challenging, evolving, rewarding, and important. Every member of our team makes daily contributions to carrying out our mission.
The NCT9-1-1 offices are in the entertainment district of the City of Arlington in the middle of the Dallas-Fort Worth Metroplex. The local area also has tons of great shopping, dining, parks, and museums.
Our employees live in one of the fastest growing regions in the country. From the studios, lofts and condos in the hearts of the big cities to the green pastures of the North Central Texas rural counties, there is a wide variety of communities to call home within a reasonably short commute time.
Things To Do For:
- The Outdoorsy- There are many lakes and state parks within a short driving distance of the Metroplex. Many places to go mountain biking, hiking, fishing, boating, and camping are less than an hour away.
- The Shopper- There are several outlet and up-scale shopping centers in the Metroplex. The North Dallas, Plano and Addison areas offer some of the best shopping in the state. We are also an Amazon Same-Day and One-Day delivery region for online shoppers.
- The Foodie- The Metroplex is very culturally diverse area. Whether you like Texas BBQ, Sushi, Cajun, Steakhouses, Italian, French, Mediterranean, Korean, Thai, or Indian, there is a spot probably just around the corner. Many highly-rated restaurants are located in the downtown and nearby districts of Fort Worth and Dallas.
- The Weekend Sightseer- If getting out of the city and taking a road trip is your thing, North Texas is a fantastic location to be based. Driving to the Gulf Coast or the Ozarks for a weekend getaway is easy and very affordable. There are hundreds of other locations to reach on just a few hours drive that feature national historic sites, wineries, theme parks, and other must-see attractions.
- The Sports Fan- We have teams here in all the major sports leagues. You can become a hometown fan of the Dallas Cowboys, Stars, and Mavericks, cheer on the Texas Rangers and FC Dallas, and check out some of the minor league baseball, basketball and hockey games. Or, you can see your favorite team play here as a visitor.
We offer a package of many desirable benefits to our full-time employees including:
- Health & Dental Care
- Work/Life Balance Programs
- Professional Development
- Flexible scheduling for certain positions
- Incentive programs