NCT9-1-1 Hall of Fame Award Winners
Each year, NCT9-1-1 honors our Emergency Communication Center’s (ECCs) in various award categories. These awards recognize individuals and teams who go above and beyond the call of duty. This page is dedicated in recognizing our NCT9-1-1 Hall of Fame winners.
2005
Award
Telecommunicator of the Year
Telecommunications Team of the Year
Agency of the Year
Supervisor of the Year
Public Education Professional of the Year
Training Professional of the Year
TDD/TTY Above and Beyond
ECC
Weatherford PD
N/A
McKinney PD
N/A
N/A
N/A
Mineral Wells PD
Winner
Denise Caffey
N/A
McKinney PD
N/A
N/A
N/A
Mineral Wells PD
2006
Award
Telecommunicator of the Year
Telecommunications Team of the Year
Agency of the Year
Supervisor of the Year
Public Education Professional of the Year
Training Professional of the Year
TDD/TTY Above and Beyond
ECC
Collin County SO
N/A
Mineral Wells PD
N/A
N/A
N/A
Wise County SO
Winner
Sara Hatch
N/A
Mineral Wells PD
N/A
N/A
N/A
Wise County SO
2007
Award
Telecommunicator of the Year
Telecommunications Team of the Year
Agency of the Year
Supervisor of the Year
Public Education Professional of the Year
Training Professional of the Year
TDD/TTY Above and Beyond
ECC
Midlothian PD
N/A
Wise County SO
N/A
N/A
N/A
Mineral Wells PD
Winner
Christine Thompson
N/A
Wise County SO
N/A
N/A
N/A
Mineral Wells PD
2008
Award
Telecommunicator of the Year
Telecommunications Team of the Year
Agency of the Year
Supervisor of the Year
Public Education Professional of the Year
Training Professional of the Year
TDD/TTY Above and Beyond
ECC
Weatherford PD
N/A
Collin County SO
N/A
N/A
N/A
Wise County SO
Winner
Lori Plowman
N/A
Collin County SO
N/A
N/A
N/A
Wise County SO
2009
Award
Telecommunicator of the Year
Telecommunications Team of the Year
Agency of the Year
Supervisor of the Year
Public Education Professional of the Year
Training Professional of the Year
TDD/TTY Above and Beyond
ECC
Bridgeport PD
N/A
Weatherford PD
N/A
N/A
N/A
Wise County SO
Winner
Cindy Skidmore
N/A
Weatherford PD
N/A
N/A
N/A
Wise County SO
2010
Award
Telecommunicator of the Year
Telecommunications Team of the Year
Agency of the Year
Supervisor of the Year
Public Education Professional of the Year
Training Professional of the Year
TDD/TTY Above and Beyond
ECC
Wise County SO
N/A
Hunt County SO
N/A
N/A
N/A
Wise County SO
Winner
Angela Sessums
N/A
Hunt County SO
N/A
N/A
N/A
Wise County SO
2011
Award
Telecommunicator of the Year
Telecommunications Team of the Year
Agency of the Year
Supervisor of the Year
Public Education Professional of the Year
Training Professional of the Year
TDD/TTY Above and Beyond
ECC
Collin County SO
McKinney PD
Frisco PD
N/A
Hunt County SO
Greenville PD
Bridgeport PD
Winner
Stacy Rainwater
Sammye Cotton, Andrew Griffin, Mayra Garcia, Lindy Amedee, Monica Wright, Danielle Decoudreaux, Shantel Lorance, Shannon Moran, Matthew Jones, Bridget Muniz, and Amy Daniel
Frisco PD
N/A
Kathy Tapp
Shawnna Davenport
Bridgeport PD
2012
Award
Telecommunicator of the Year
Telecommunications Team of the Year
Agency of the Year
Supervisor of the Year
Public Education Professional of the Year
Training Professional of the Year
TDD/TTY Above and Beyond
ECC
Greenville PD
N/A
Seagoville PD
N/A
N/A
N/A
Rockwall PD
Winner
Heather Doty
N/A
Seagoville PD
N/A
N/A
N/A
Rockwall PD
2013
Award
Telecommunicator of the Year
Telecommunications Team of the Year
Agency of the Year
Supervisor of the Year
Public Education Professional of the Year
Training Professional of the Year
TDD/TTY Above and Beyond
ECC
Ellis County SO
Kaufman County SO
Hood County SO
N/A
N/A
N/A
McKinney PD
Winner
Heidi Smith
Laura Milligan, Jaime Lambeth, Rebecca Law, and Jenny Willoughby
Hood County SO
N/A
N/A
N/A
McKinney PD
2014
Award
Telecommunicator of the Year
Telecommunications Team of the Year
Agency of the Year
Supervisor of the Year
Public Education Professional of the Year
Training Professional of the Year
TDD/TTY Above and Beyond
ECC
Wise County SO
Ellis County SO
Navarro County SO
Wise County SO
N/A
N/A
Parker County SO
Winner
Caitlyn Knobel
Heidi Smith, Jeff Shepard, and Gloria Myers
Navarro County SO
Jeff Doughty
N/A
N/A
Parker County SO
2015
Award
Telecommunicator of the Year
Telecommunications Team of the Year
Agency of the Year
Supervisor of the Year
Public Education Professional of the Year
Training Professional of the Year
TDD/TTY Above and Beyond
ECC
Ellis County SO
Johnson County SO
Johnson County SO
Johnson County SO
N/A
N/A
Ellis County SO
Winner
Debra Murray
Elizabeth Holliday, Kristen Mosoba, Denyse Smith, Haley Richards, Korri Bennet, and Brittany Baily
Johnson County SO
Keysha Hill
N/A
N/A
Ellis County SO
2016
Award
Telecommunicator of the Year
Telecommunications Team of the Year
Agency of the Year
Supervisor of the Year
Public Education Professional of the Year
Training Professional of the Year
TDD/TTY Above and Beyond
ECC
Corsicana PD
Ellis County SO
Allen PD
Wise County SO
Allen PD
Allen PD
Stephenville PD
Winner
Jordan Bauer
Melissa Golden, Krista Creed, Jamie McCarty, and Laura Saulters
Allen PD
Tammie Hanes
Holly Hernandez and Alyssa Heller
Jennifer Humphries
Stephenville PD
2017
Award
Telecommunicator of the Year
Telecommunications Team of the Year
Agency of the Year
Supervisor of the Year
Public Education Professional of the Year
Training Professional of the Year
TDD/TTY Above and Beyond
ECC
Dublin PD
Collin County SO
Parker County SO
Stephenville PD
Allen PD
N/A
Allen PD
Winner
Emily Williams
Melissa Golden, Krista Creed, Jamie McCarty, and Laura Saulters
Parker County SO
Kristi Metsgar
Holly Hernandez and Jaime Gibson
N/A
Allen PD
2018
Award
Telecommunicator of the Year
Telecommunications Team of the Year
Agency of the Year
Supervisor of the Year
Public Education Professional of the Year
Training Professional of the Year
TDD/TTY Above and Beyond
ECC
Ellis County SO
Kaufman County SO
Northern Ellis Emergency Dispatch
Allen PD
Corsicana PD
Wise County SO
Collin County SO
Winner
Debra Murray
Kaufman County SO
Northern Ellis Emergency Dispatch
Jennifer Humphries
Isis Valdivia
Jenna Whittle
Collin County SO
2019
Award
Telecommunicator of the Year
Telecommunications Team of the Year
Agency of the Year
Supervisor of the Year
Public Education Professional of the Year
Training Professional of the Year
TDD/TTY Above and Beyond
ECC
Wise County SO
Frisco PD
Somervell County SO
McKinney PD
Frisco PD
Prosper PD
Rockwall County SO
Winner
Katie Gregory-Tims
Frisco PD
Somervell County SO
Andrew Silva
Amber McQuitty
Tiffany McDorman
Rockwall County SO
2020
Award
Telecommunicator of the Year
Telecommunications Team of the Year
Agency of the Year
Supervisor of the Year
Public Education Professional of the Year
Training Professional of the Year
TDD/TTY Above and Beyond
ECC
Parker County SO
McKinney PD
Frisco PD
Cleburne PD
N/A
Corsicana PD
Corsicana PD
Winner
Ricky Huff
Aaron Roberts, Amanda Hammer, Ashley Beckle, Ashley Cooper, Emilee Powell, Gwen Smith, Mallory Ransom, Taryn Gray and Rand Wiggins
Frisco PD
Valerie Hughes and Holly Bicknell
N/A
Caylin Milligan and Chelsea Dyer
Corsicana PD
2021
Award
Telecommunicator of the Year
Telecommunications Team of the Year
Agency of the Year
Supervisor of the Year
Public Education Professional of the Year
Training Professional of the Year
TDD/TTY Above and Beyond
ECC
Collin County SO
Ellis County SO
Mineral Wells PD
Ellis County SO
Frisco PD
Ellis County SO
Kaufman County SO
Winner
Ryan Heflin
Amy Zapata, Rebecca Sterner, and Amber Barber
Mineral Wells PD
Carla Rolland
Mikayla Largent
Amy Zapata
Kaufman County SO
2022
Award
Telecommunicator of the Year
Telecommunications Team of the Year
Agency of the Year
Supervisor of the Year
Public Education Professional of the Year
Training Professional of the Year
TDD/TTY Above and Beyond
ECC
Allen PD
Navarro County SO
Hood County SO
Hood County SO
Allen PD
Ellis County SO
Prosper PD
Winner
Cody Quebedeaux
Navarro County SO
Hood County SO
Tyler Brown
Jaime Gibson
Jennifer Hampton
Prosper PD