NCT9-1-1 Hall of Fame Award Winners

Each year, NCT9-1-1 honors our Emergency Communication Center’s (ECCs) in various award categories. These awards recognize individuals and teams who go above and beyond the call of duty. This page is dedicated in recognizing our NCT9-1-1 Hall of Fame winners.

2005

Award

Telecommunicator of the Year

Telecommunications Team of the Year

Agency of the Year

Supervisor of the Year

Public Education Professional of the Year

Training Professional of the Year

TDD/TTY Above and Beyond

ECC

Weatherford PD

N/A

McKinney PD

N/A

N/A

N/A

Mineral Wells PD

Winner

Denise Caffey

N/A

McKinney PD

N/A

N/A

N/A

Mineral Wells PD

2006

Award

Telecommunicator of the Year

Telecommunications Team of the Year

Agency of the Year

Supervisor of the Year

Public Education Professional of the Year

Training Professional of the Year

TDD/TTY Above and Beyond

ECC

Collin County SO

N/A

Mineral Wells PD

N/A

N/A

N/A

Wise County SO

Winner

Sara Hatch

N/A

Mineral Wells PD

N/A

N/A

N/A

Wise County SO

2007

Award

Telecommunicator of the Year

Telecommunications Team of the Year

Agency of the Year

Supervisor of the Year

Public Education Professional of the Year

Training Professional of the Year

TDD/TTY Above and Beyond

ECC

Midlothian PD

N/A

Wise County SO

N/A

N/A

N/A

Mineral Wells PD

Winner

Christine Thompson

N/A

Wise County SO

N/A

N/A

N/A

Mineral Wells PD

2008

Award

Telecommunicator of the Year

Telecommunications Team of the Year

Agency of the Year

Supervisor of the Year

Public Education Professional of the Year

Training Professional of the Year

TDD/TTY Above and Beyond

ECC

Weatherford PD

N/A

Collin County SO

N/A

N/A

N/A

Wise County SO

Winner

Lori Plowman

N/A

Collin County SO

N/A

N/A

N/A

Wise County SO

2009

Award

Telecommunicator of the Year

Telecommunications Team of the Year

Agency of the Year

Supervisor of the Year

Public Education Professional of the Year

Training Professional of the Year

TDD/TTY Above and Beyond

ECC

Bridgeport PD

N/A

Weatherford PD

N/A

N/A

N/A

Wise County SO

Winner

Cindy Skidmore

N/A

Weatherford PD

N/A

N/A

N/A

Wise County SO

2010

Award

Telecommunicator of the Year

Telecommunications Team of the Year

Agency of the Year

Supervisor of the Year

Public Education Professional of the Year

Training Professional of the Year

TDD/TTY Above and Beyond

ECC

Wise County SO

N/A

Hunt County SO

N/A

N/A

N/A

Wise County SO

Winner

Angela Sessums

N/A

Hunt County SO

N/A

N/A

N/A

Wise County SO

2011

Award

Telecommunicator of the Year

Telecommunications Team of the Year

Agency of the Year

Supervisor of the Year

Public Education Professional of the Year

Training Professional of the Year

TDD/TTY Above and Beyond

ECC

Collin County SO

McKinney PD

Frisco PD

N/A

Hunt County SO

Greenville PD

Bridgeport PD

Winner

Stacy Rainwater

Sammye Cotton, Andrew Griffin, Mayra Garcia, Lindy Amedee, Monica Wright, Danielle Decoudreaux, Shantel Lorance, Shannon Moran, Matthew Jones, Bridget Muniz, and Amy Daniel

Frisco PD

N/A

Kathy Tapp

Shawnna Davenport

Bridgeport PD

2012

Award

Telecommunicator of the Year

Telecommunications Team of the Year

Agency of the Year

Supervisor of the Year

Public Education Professional of the Year

Training Professional of the Year

TDD/TTY Above and Beyond

ECC

Greenville PD

N/A

Seagoville PD

N/A

N/A

N/A

Rockwall PD

Winner

Heather Doty

N/A

Seagoville PD

N/A

N/A

N/A

Rockwall PD

2013

Award

Telecommunicator of the Year

Telecommunications Team of the Year

Agency of the Year

Supervisor of the Year

Public Education Professional of the Year

Training Professional of the Year

TDD/TTY Above and Beyond

ECC

Ellis County SO

Kaufman County SO

Hood County SO

N/A

N/A

N/A

McKinney PD

Winner

Heidi Smith

Laura Milligan, Jaime Lambeth, Rebecca Law, and Jenny Willoughby

Hood County SO

N/A

N/A

N/A

McKinney PD

2014

Award

Telecommunicator of the Year

Telecommunications Team of the Year

Agency of the Year

Supervisor of the Year

Public Education Professional of the Year

Training Professional of the Year

TDD/TTY Above and Beyond

ECC

Wise County SO

Ellis County SO

Navarro County SO

Wise County SO

N/A

N/A

Parker County SO

Winner

Caitlyn Knobel

Heidi Smith, Jeff Shepard, and Gloria Myers

Navarro County SO

Jeff Doughty

N/A

N/A

Parker County SO

2015

Award

Telecommunicator of the Year

Telecommunications Team of the Year

Agency of the Year

Supervisor of the Year

Public Education Professional of the Year

Training Professional of the Year

TDD/TTY Above and Beyond

ECC

Ellis County SO

Johnson County SO

Johnson County SO

Johnson County SO

N/A

N/A

Ellis County SO

Winner

Debra Murray

Elizabeth Holliday, Kristen Mosoba, Denyse Smith, Haley Richards, Korri Bennet, and Brittany Baily

Johnson County SO

Keysha Hill

N/A

N/A

Ellis County SO

2016

Award

Telecommunicator of the Year

Telecommunications Team of the Year

Agency of the Year

Supervisor of the Year

Public Education Professional of the Year

Training Professional of the Year

TDD/TTY Above and Beyond

ECC

Corsicana PD

Ellis County SO

Allen PD

Wise County SO

Allen PD

Allen PD

Stephenville PD

Winner

Jordan Bauer

Melissa Golden, Krista Creed, Jamie McCarty, and Laura Saulters

Allen PD

Tammie Hanes

Holly Hernandez and Alyssa Heller

Jennifer Humphries

Stephenville PD

2017

Award

Telecommunicator of the Year

Telecommunications Team of the Year

Agency of the Year

Supervisor of the Year

Public Education Professional of the Year

Training Professional of the Year

TDD/TTY Above and Beyond

ECC

Dublin PD

Collin County SO

Parker County SO

Stephenville PD

Allen PD

N/A

Allen PD

Winner

Emily Williams

Melissa Golden, Krista Creed, Jamie McCarty, and Laura Saulters

Parker County SO

Kristi Metsgar

Holly Hernandez and Jaime Gibson

N/A

Allen PD

2018

Award

Telecommunicator of the Year

Telecommunications Team of the Year

Agency of the Year

Supervisor of the Year

Public Education Professional of the Year

Training Professional of the Year

TDD/TTY Above and Beyond

ECC

Ellis County SO

Kaufman County SO

Northern Ellis Emergency Dispatch

Allen PD

Corsicana PD

Wise County SO

Collin County SO

Winner

Debra Murray

Kaufman County SO

Northern Ellis Emergency Dispatch

Jennifer Humphries

Isis Valdivia

Jenna Whittle

Collin County SO

2019

Award

Telecommunicator of the Year

Telecommunications Team of the Year

Agency of the Year

Supervisor of the Year

Public Education Professional of the Year

Training Professional of the Year

TDD/TTY Above and Beyond

ECC

Wise County SO

Frisco PD

Somervell County SO

McKinney PD

Frisco PD

Prosper PD

Rockwall County SO

Winner

Katie Gregory-Tims

Frisco PD

Somervell County SO

Andrew Silva

Amber McQuitty

Tiffany McDorman

Rockwall County SO

2020

Award

Telecommunicator of the Year

Telecommunications Team of the Year

Agency of the Year

Supervisor of the Year

Public Education Professional of the Year

Training Professional of the Year

TDD/TTY Above and Beyond

ECC

Parker County SO

McKinney PD

Frisco PD

Cleburne PD

N/A

Corsicana PD

Corsicana PD

Winner

Ricky Huff

Aaron Roberts, Amanda Hammer, Ashley Beckle, Ashley Cooper, Emilee Powell, Gwen Smith, Mallory Ransom, Taryn Gray and Rand Wiggins

Frisco PD

Valerie Hughes and Holly Bicknell

N/A

Caylin Milligan and Chelsea Dyer

Corsicana PD

2021

Award

Telecommunicator of the Year

Telecommunications Team of the Year

Agency of the Year

Supervisor of the Year

Public Education Professional of the Year

Training Professional of the Year

TDD/TTY Above and Beyond

ECC

Collin County SO

Ellis County SO

Mineral Wells PD

Ellis County SO

Frisco PD

Ellis County SO

Kaufman County SO

Winner

Ryan Heflin

Amy Zapata, Rebecca Sterner, and Amber Barber

Mineral Wells PD

Carla Rolland

Mikayla Largent

Amy Zapata

Kaufman County SO

2022

Award

Telecommunicator of the Year

Telecommunications Team of the Year

Agency of the Year

Supervisor of the Year

Public Education Professional of the Year

Training Professional of the Year

TDD/TTY Above and Beyond

ECC

Allen PD

Navarro County SO

Hood County SO

Hood County SO

Allen PD

Ellis County SO

Prosper PD

Winner

Cody Quebedeaux

Navarro County SO

Hood County SO

Tyler Brown

Jaime Gibson

Jennifer Hampton

Prosper PD

2023

Award

Telecommunicator of the Year

Telecommunications Team of the Year

Agency of the Year

Supervisor of the Year

Public Education Professional of the Year

Training Professional of the Year

TDD/TTY Above and Beyond

ECC

Somervell County Sheriff’s Office

Ellis County Sheriff’s Office

Allen Police Department and Wise County Sheriff’s Office

Kaufman County Sheriff’s Office

Ellis County Sheriff’s Office

Weatherford Police Department

McKinney Police Department

Winner

Diane Backues

Jennifer Hampton, Andrew Anderson, Jennifer Click, Debra Murray, Ariel Cox, and Cherokee McKeever

Allen Police Department and Wise County Sheriff’s Office

Kaufman County Sheriff’s Office

Amber Barber

Michele Weldon

McKinney Police Department