9-1-1 where is your emergency?
I’m home alone and I heard glass break. I think someone is in my house.
Can you get to a safe place?
No. I’m hiding under my bed.
Call if you can, text if you can’t. Either way, help is in your hands.

Who is NCT9-1-1?

NCT9-1-1 District Bylaws

The North Central Texas Emergency Communications District (NCT9-1-1) was created pursuant to Chapter 772, Subchapter H, of the Texas Health and Safety Code.  NCT9-1-1 is engaged in the planning, implementation, and maintenance of an emergency 9-1-1 system for more than 40 Emergency Communication Centers (ECCs) in 14 counties surrounding the Dallas Fort Worth Metroplex.  NCT9-1-1 serves a population of approximately  2 million and 9,800+ square miles.

  • NCT9-1-1 DOES NOT answer or respond to emergencies.
  • If you have an actual emergency requiring a response from police, fire, or emergency medical services (EMS), please call 9-1-1 or your local phone numbers for emergency services in your community.
  • NCT9-1-1 will respond to inquiries regarding the communications and technology infrastructure of the 9-1-1 system within North Central Texas.


After the passage of House Bill 911 in 1987, the regional planning councils of Texas began to undertake the planning and implementation of 9-1-1 services on behalf of their local governments. Between June 1991 and January 1992, the planning, coordination of the system design, and general preparations for Enhanced 9-1-1 in our region was completed. The 30th anniversary of NCT9-1-1 occurred in 2021.

On December 3, 2018, NCTCOG 9-1-1 became the North Central Texas Emergency Communications District.


  • Revolutionize the delivery of 9-1-1 services
  • Inspire 9-1-1 evolution through collaboration and awareness
  • Enhance call delivery and location accuracy