9-1-1 where is your emergency?
I’m home alone and I heard glass beak. I think someone is my house.
Can you get to a safe place?
No. I’m hiding under my bed.
Call if you can, text if you can’t. Either way, we are ready to help.

Who is NCT9-1-1?

The North Central Texas Council of Governments 9-1-1 Program (NCT9-1-1) is responsible for 43 Public Safety Answering Points (PSAPs) in 13 counties surrounding the Dallas Fort Worth Metroplex.  The NCT9-1-1 Program serves a population of 1.9 million and 10,800+ square miles.

  • NCT9-1-1 DOES NOT answer or respond to emergencies.
  • If you have an actual emergency requiring a response from police, fire, or emergency medical services (EMS), please call 9-1-1 or your local phone numbers for emergency services in your community.
  • NCT9-1-1 will respond to inquiries regarding the communications and technology infrastructure of the 9-1-1 system within North Central Texas.

History

After the passage of House Bill 911 in 1987, the regional planning councils of Texas began to undertake the planning and implementation of 9-1-1 services on behalf of their local governments. Between June 1991 and January 1992, the planning, coordination of the system design, and general preparations for Enhanced 9-1-1 in our region was completed. The 25th anniversary of the NCT9-1-1 Program occurred in 2016.

GOALS

  • Revolutionize the delivery of 9-1-1 services
  • Inspire 9-1-1 evolution through collaboration and awareness
  • Enhance call delivery and location accuracy