Author: wilkinsadmin

The 2018 9-1-1 Early Adopter Summit is scheduled to be held at the NCT9-1-1 Training Center on November 5th – 7th, 2018. This summer, NCT9-1-1 is working hard to coordinate an exciting and multi-dimensional line-up of public safety communications technology and policy innovators to give presentations on the amazing projects they are working on.

There have been some exciting developments this year nationally, and we have speakers with fascinating topics lined up. For those expecting to attend this year, you will not be disappointed. If you are unable to attend, you can check back here on the NCT9-1-1 News and Media page for a complete review of what went on.

A Call for Presentations and Invitations have been out. Summit participants are encouraged to participate in the event by providing a short lightning talk on their agency’s innovation. If you missed the deadline to submit a presentation, please contact 911Projects@NCTCOG.org to see if there are still spots available.

The North Central Texas 9-1-1 Program Regional Telecommunicator Academy graduated class #006 Friday, August 10 with an accumulative GPA of 95 percent. This class continues the academy’s history of graduating students with top scores.

The NCT9-1-1 Program held the first four-week Regional Telecommunicator Academy in January of 2016, which provided regional public safety answering points, or PSAPS, a four-week academy platform to educate, prepare and train new career telecommunicators. Currently, Texas is the only state in the country that requires telecommunicators to be licensed. The NCT9-1-1 Program hosts one of the only two academies in the state bi-annually in January and July.

“I’ve been in this industry for 21 years,” said Lysa Baker, the NCT9-1-1 Training Coordinator. “And these 28 recruits have blown me away. They motivate and encourage each other to be the best they can, and it makes me excited to train them and get to witness the future of this industry.”

The professionals who have attended the Regional Telecommunicator Academy class #006 represent 16 agencies surrounding the Dallas-Fort Worth Metroplex. They have graduated from a challenging course load, and are ready to serve their local communities as the first first-responders for 9-1-1 callers. They will continue to define expectations in their industry while saving lives every day.

The North Central Texas Regional 9-1-1 Program (NCT9-1-1) has officially launched its new website. These pages contain a wealth of information about our program’s mission. This new initiative is part of our strategy to expand our brand and create consistent, positive connections with the communities we serve.

Our mission statement is “Saving Lives and Making a Difference”. We believe this website is a key part of making that mission a reality every day. On this site, you will find contact information for our various teams, public education resource information, and FAQs about 9-1-1 in general as well as our business operations.

If there is anything that you believe we should be offering on this site, or that you believe can improve the services we provide to better meet our mission objectives, please reach out to our Projects Team at 911Projects@NCTCOG.org.