The NCTCOG 9-1-1 Program Regional Telecommunicator Academy graduated class #006 Friday, August 10 with an accumulative GPA of 95 percent. This class continues the academy’s history of graduating students with top scores.
The NCTCOG 9-1-1 Program held the first four-week Regional Telecommunicator Academy in January of 2016, which provided regional public safety answering points, or PSAPS, a four-week academy platform to educate, prepare and train new career telecommunicators. Currently, Texas is the only state in the country that requires telecommunicators to be licensed. The NCTCOG 9-1-1 Program hosts one of the only two academies in the state bi-annually in January and July.
“I’ve been in this industry for 21 years,” said Lysa Baker, the NCTCOG 9-1-1 Training Coordinator. “And these 28 recruits have blown me away. They motivate and encourage each other to be the best they can, and it makes me excited to train them and get to witness the future of this industry.”
The professionals who have attended the Regional Telecommunicator Academy class #006 represent 16 agencies surrounding the Dallas-Fort Worth Metroplex. They have graduated from a challenging course load, and are ready to serve their local communities as the first first-responders for 9-1-1 callers. They will continue to define expectations in their industry while saving lives every day.