Written By: Destanie Ontiveros, NCT9-1-1 Communications Coordinator
Text to 9-1-1
In certain parts of Texas, you can text 9-1-1 to receive emergency assistance. Text to 9-1-1 is the ability to send a message to reach 9-1-1 emergency call takers from your mobile phone or device. Find out if your area supports text to 9-1-1 by clicking here. Since 2013, text to 9-1-1 has been available in some areas of Texas.
When utilizing text to 9-1-1
To use this feature, enter “911” in the send field, then type out your message. When utilizing this feature, make sure you provide your location within the first message you send to 9-1-1. Also make sure you include what emergency service you need. A text to 9-1-1 can look like this; “Help, I am on main st. and jefferson, we need police and EMS, there has been a hit and run.” If you are in an area that does not support text to 9-1-1, you will receive a bounce back text prompting you to call 9-1-1.
What text to 9-1-1 can do for you
Text to 9-1-1 can be utilized in any emergency in which you are unable to make a phone call. Text to 9-1-1 can be useful in situations in which it is more accessible to text rather than to call 9-1-1. Utilizing this feature can help cut the response time in half if used correctly. If you are in a situation in which it is unsafe for you to call 9-1-1, text 9-1-1.
We hope this blog has been informative in understanding the text to 9-1-1 feature. For any questions regarding text to 9-1-1, contact your local police department or sheriff’s station.