Press Release: Dublin Police Department No Longer Answering 9-1-1 Calls

Press Release: Dublin Police Department No Longer Answering 9-1-1 Calls

Dublin, TX, October 28, 2020 –  Today the Dublin Police Department closed its Public Safety Answering Point (PSAP) and will no longer answer 9-1-1 calls or dispatch responses. 9-1-1 calls made by citizens of Dublin will now be answered by the Erath County Sheriff’s Office located in Stephenville, Texas. 

The Dublin Police Department was a two position PSAP that received 1,124 9-1-1 calls over the past year. The Erath County Sheriff’s Office has four positions and received 21,000 calls. Dublin officers will still respond to calls made within their jurisdiction.

Both the Dublin Police Department and the Erath County Sheriff’s Office are located within the North Central Texas Emergency Communications District (NCT9-1-1) service area. NCT9-1-1 is committed to providing PSAPs with the best resources and tools to serve citizens with a particular focus on early adoption in the emergency number industry. This includes text-to-9-1-1 and supplemental location for wireless calls. This superior level of service will continue to be offered to the citizens of Dublin.     

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About the North Central Texas Emergency Communications District (NCT9-1-1)

The North Central Texas Emergency Communications District (NCT9-1-1) is responsible for 40 plus Public Safety Answering Points (PSAPs) in the 13 counties surrounding the Dallas-Fort Worth Metroplex. The district supports these PSAPs through maintaining and upgrading 9-1-1 equipment, providing up-to-date mapping information, training 9-1-1 telecommunicators, educating the public on the proper use of 9-1-1, and monitoring PSAP functionality and compliances. NCT9-1-1 serves a population of 1.7 million and 10,000+ square miles.the best





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